FAQ

1. What services do GCP.expert provide?

   We provide 24/7 technical support, GCP training, migration solution, billing support and advanced services. Please refer to Solutions for details.

2. What is the difference between working with Google directly and working with GCP.expert?

   We provide prompt technical & business consultation including issuing invoices, generating daily/monthly GCP usage reports, and more. Please refer to Solutions for details.

3. How to start the collaboration with GCP.expert? Do we need to sign a contract?

   Easy! Please Contact Us to start the process and identify the services you need. We will follow up accordingly. As for contract, we will prepare a simple one for you to sign on, and then we’ll create a sub-account for you to transfer the billing account within 1 minute. Afterwards, your payment can be done by wiring to the assigned account instead of paying via credit card.

4. Will our project be affected if we change our Billing Account?

   Certainly not. Billing account and projects are separated resources, therefore it won’t influence your projects when you update the billing account. However, after your update, we will not be able to access your projects to provide support unless you grant us permission.

5. We need a formal quotation for our procurement process. What can I do?

   Please contact GCP.expert if you require a formal quotation.

6. Can non-Taiwan based company work with GCP.expert?

   Absolutely yes, we have many clients across APAC markets. Please contact GCP.expert for further support. We will contact you shortly.